DJI Fly App Not Working: How to Fix Crashes, Errors, and Startup Problems (2025 Guide)

If your DJI Fly app won’t start, keeps crashing, or shows errors on Android or iOS, you’re not alone. Since mid-September 2024, many drone users have reported issues launching the DJI Fly app—especially on Android devices. The good news? In most cases, the problem can be fixed with a few simple steps, including reinstalling the latest version of the app.

Below is a step-by-step guide to troubleshooting DJI Fly app startup issues, app crashes, and other common problems.

1. Check Device Compatibility

Before diving into deeper fixes, make sure your smartphone or tablet is compatible with the DJI Fly app.

Not every Android or iOS device supports the app, and using an unsupported phone can prevent it from opening at all.

👉 What to do:

• Visit the official DJI compatibility list on the DJI website.

• Verify your device model and operating system version (Android or iOS) are listed.

• If your phone is not supported, the DJI Fly app may crash immediately or fail to launch.

Tip: Older phones or tablets running outdated Android versions (below Android 10) are more likely to experience issues.

2. Update the DJI Fly App to the Latest Version

Outdated app versions are one of the most common causes of DJI Fly malfunctions. Regular updates from DJI fix bugs, ensure compatibility with newer Android/iOS versions, and improve performance.

For iPhone or iPad users:

• Go to the App Store → Search “DJI Fly.”

• Tap Update if a new version is available.

• Restart your phone after updating.

For Android users:

• The DJI Fly app is not available on Google Play anymore.

• You must download the latest version (v1.14.2 or newer) directly from the official DJI website.

• Once installed, the app automatically checks for future updates every time it launches.

If the app won’t open, you’ll need to manually download and install the latest APK:

1. Go to DJI’s official Fly app page.

2. Download the newest APK version.

3. Uninstall your current app before reinstalling.

4. Allow installation from “unknown sources” when prompted (this is safe for the official DJI file).

Note: Sometimes, the in-app update checker lags behind the website version—so it’s worth visiting DJI’s site directly to confirm you’re on the latest release.

3. Reinstall the DJI Fly App

If you already have the latest version and the app still won’t launch, a clean reinstall usually helps.

Steps:

1. Uninstall the current DJI Fly app.

2. Restart your smartphone.

3. Reinstall the app using the latest version from the DJI website (for Android) or App Store (for iOS).

4. Launch the app again.

Reinstallation clears any corrupted cache files or old configuration data that could be preventing the app from starting.

Android users:
You might see a security warning when installing the APK from outside the Play Store. This is normal. Just confirm that the file comes from the official DJI site before continuing.

4. Restart Your Smartphone

It may sound simple, but restarting your phone can often fix DJI Fly startup problems.

A quick reboot clears background processes and resets temporary system resources that could interfere with app loading. For stubborn cases, try this sequence:

1. Uninstall the DJI Fly app.

2. Restart your smartphone.

3. Reinstall the latest version.

4. Try launching again.

5. Contact DJI Support

If none of the above fixes work, the issue may be more complex—such as a conflict with a recent OS update or device-specific compatibility issue.

You can:

• Visit the DJI Support page and submit a ticket.

• Post details (device model, Android/iOS version, app version) on the official DJI Forum, where moderators and users often share quick solutions.

6. Where to Download the Latest DJI Fly App Version

Here’s where to get the official, safe versions of the DJI Fly App:

• For Android:
  Download directly from the DJI official download page.
  (Since version 1.2.4, the app has been removed from Google Play.)

• For iOS:
  The DJI Fly App is available in the Apple App Store. Search “DJI Fly” and tap Get or Update.

Once installed, both versions automatically check for future updates when launched, ensuring you always run the most stable release.

7. Current DJI Fly App Issues (as of October 2025)

Most major bugs reported in 2024—especially those affecting Android 14 devices—have been resolved in the latest versions.
To ensure full functionality, make sure you are running DJI Fly app v1.12.8 or later.

At present, there are no widespread issues with the latest release. However, if you still experience crashes or errors, reinstalling the app and clearing cache typically resolves the problem.

Frequently Asked Questions (FAQ)

1. Why won’t my DJI Fly app open?
Your phone may not be compatible, or you might be using an outdated app version. Try updating or reinstalling the latest version directly from DJI’s website.

2. How do I get the newest DJI Fly App version?

• Android: Download from DJI’s official download page.

• iOS: Update via the Apple App Store.

3. Which smartphones are compatible with DJI Fly?
DJI maintains an updated list of supported devices on its official website. Always check before purchasing a new phone or tablet for drone flying.

4. Is it safe to install the DJI Fly APK manually?
Yes—if downloaded from the official DJI website. Avoid third-party sources to prevent security risks.

Final Tip

If you frequently face DJI Fly app errors or startup failures, consider:

• Keeping both your drone firmware and app version updated.

• Avoiding modified Android ROMs or rooted devices.

• Ensuring stable internet access during updates.

By following these steps, your DJI Fly app should start smoothly, allowing you to get back to flying safely and confidently.